JHCTECH KMDA-7610 and CNTI-R351 Empower the Intelligent Upgrade of Self-Service Terminals in Malaysia
To enhance public service efficiency, optimize passenger experiences, and reduce operating costs, Malaysia is actively advancing smart city development and digital transformation. Self-service kiosks are being rapidly deployed in public areas such as government service halls, international airports, and smart parking facilities. However, the country’s typical tropical climate poses significant challenges to hardware systems. High temperatures and humidity, the need for continuous operation, and diverse peripheral connectivity requirements all demand a high-performance and highly reliable computing platform.
Customer Application Requirements
A leading system integrator in Malaysia identified the following core requirements when deploying next-generation self-service kiosks in locations such as local government service halls, international airports, and large parking lots:
✅ High Performance and Multi-Interface Compatibility: The device must support a variety of peripherals (such as card readers, printers, cameras, and ID card recognition), while enabling multi-screen displays and high-speed data processing.
✅ High Reliability: The device must be capable of 24/7 uninterrupted operation, adapt to high-temperature environments, and feature a fanless design to prevent dust accumulation.
✅ Wide-Voltage Power Supply and Electrical Protection: To address voltage fluctuations, it must include protection against overvoltage, overcurrent, and reverse polarity.
✅ Diverse Communications: Supports wired/wireless networks, 4G LTE, and serial communications to ensure real-time data transmission.
✅ Easy Deployment and Maintenance: The device must be compact and easy to integrate.
JHCTECH Solutions
To meet the stringent application requirements of self-service terminals in Malaysia, JHCTECH provides the KMDA-7610 and CNTI-R351 product solutions based on x86 and ARM architectures, providing customers with flexible choices.
Both products are equipped with high-performance processors: the KMDA-7610 features Intel® 12th/13th/14th Generation Alderlake-S/Raptorlake-S/Raptorlake-S Refresh LGA1700 series CPUs; the CNTI-R351 is powered by the Rockchip RK3588 processor (with 6 TOPS of AI computing power). Both offer powerful computing and graphics capabilities. They support high-definition display output configurations: the KMDA supports three independent displays (1 x DisplayPort, 1 x HDMI, and 1 x VGA), while the CNTI-R351 offers a single HDMI display output. In terms of interfaces, the KMDA-7610 offers two LAN ports, six USB ports, and four COM ports, while the CNTI-R351 offers four LAN ports, four USB ports, and two COM ports, allowing for simultaneous connection to a variety of peripherals, including card readers, printers, cameras, and ID recognition devices, ensuring comprehensive connectivity for a wide range of self-service terminals.
In terms of expansion capabilities, both offer full-length Mini PCIe slots to support 4G LTE modules or other I/O modules. The CNTI-R351 also features built-in WiFi and Bluetooth wireless communication modules, ensuring diverse and reliable network connectivity. Both products utilize a fanless aluminum alloy heat dissipation design, support a wide DC 9-36V input voltage, and feature multiple electrical protections such as overvoltage, overcurrent, short circuit, and reverse polarity, making them perfectly suited to Malaysia's tropical climate and power grid conditions. Furthermore, the CNTI-R351 supports multiple mounting options, enabling flexible deployment in a variety of self-service scenarios.
By deploying JHC's KMDA-7610 and CNTI-R351 hardware platforms, the company provides reliable hardware support for self-service terminals in Malaysia, ensuring continuous, stable operation and a high-quality service experience. This Malaysian customer has successfully implemented a next-generation intelligent self-service system, achieving significant success in various scenarios, including government service halls, international airports, and smart parking lots. This successful application not only improves local public services but also serves as an excellent example for other Southeast Asian countries and regions in advancing digital transformation.
JHCTECH——Providing reliable support for the intelligent world